"ADA is a landmark commandment of fundamental human morality."
- Justin Dart, Jr.
Father of the Americans with Disabilities Act
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Contact UsProtection & Advocacy System, Inc.
7344 Stockman Street
Cheyenne, Wyoming 82009
Phone: (307) 632-3496
Fax: (307) 638-0815
Client Assistance Program (CAP)
320 West 25th Street, 2nd Floor
Cheyenne, WY 82001
1-800-821-3091 (Assistance Requests Only)
The protection and advocacy system for the state of Wyoming.
This document is not intended to provide legal advice.
It is not a substitute for consulting with an attorney of your choice.
- CLIENTS’ RIGHTS
- Application. You have the right to apply or reapply for rehabilitation services.
- Eligibility. You have the right to an evaluation to determine if you are eligible for vocational rehabilitation services. You are to be notified of the eligibility decision within 60 days of your signed statement of application. However, there are times the necessary information cannot be obtained within the stated time through no fault of your counselor or yourself. You and your counselor will discuss available options. If you are not eligible, you have a right to know why.
- Participate in Program Planning. You have the right to be a participant in the planning of your vocational goals, rehabilitation services and to choose the service vendor.
- Confidentiality. All information given to your counselor will be used only for your rehabilitation program.
- Case File. You have a right to see information in your file. Your counselor will explain the exceptions. You may have a third party review your file.
- Closure. You have a right to be consulted before your counselor closes your case.
- Non-Discrimination. You have the right to be provided rehabilitation services in a non-discriminatory manner without regard to race, color, creed, sex, national origin, or disability.
- Client Assistance Program (CAP) Notification. You have the right to be provided information concerning the availability of CAP.
- Appeals Process. You have the right to access Division of Vocational Rehabilitation’s (DVR) informal and formal appeal processes.
The first step is to submit a letter to the State Administrator of the Division of Vocational Rehabilitation requesting to access the appeal process. The letter should be submitted within a timely manner which starts strict deadlines for further appeals. The Client Assistance Program personnel are available to assist and if appropriate, represent you at any time prior to or during the appeal process.
The informal methods cannot be used as a means to delay a more formal hearing before an impartial hearing officer unless you and DVR jointly agree to a delay.
The following are the informal and formal steps of DVR’s appeal process.
- Negotiate with Counselor or Area Consultant
- Negotiate with Counselor or Area Consultant
- Administrative Review (request in writing)
- Mediation (request in writing)
- Fair Hearing (request in writing)
Strict time deadlines apply to your right to seek review of actions or determinations. You should consult with an attorney or P&A regarding these deadlines. You will lose your right to review if you do not request the review in the time required by law. See, generally, 29 U.S.C.§722(c), 34 C.F.R.§361.57 and Wyo. Stat.§§16-3-101 et seq.
This publication was made possible by funding support from the Rehabilitation Services Administration, U.S. Department of Education. These contents are solely the responsibility of the grantee and do not necessarily represent the official view of the Rehabilitation Services Administration, U.S. Department of Education.
This publication is paid 100% by federal funds and is available in alternative formats.
P&A intends for its website to be accessible to readers. We recognize that individuals with disabilities may make use of a variety of technology for reading websites. Please contact us if you have questions or concerns about the accessibility of our website.
DISCLAIMER: This website is produced and published at U.S. taxpayer expense. Protection & Advocacy System, Inc. provides information on its website as a service to members of the general public. Use of this site does not constitute, in any manner, an attorney-client relationship nor creates a contract between Protection & Advocacy System, Inc. and the user. Information contained on the website is for informational purposes only and does not constitute legal advice.
There is no promise or warranty as to the accuracy, completeness, adequacy, timeliness, or relevance of the information contained on the website. The materials on the website do not necessarily reflect the official opinions of Protection & Advocacy System, Inc., its funding sources, or any of its representatives or employees.
Protection & Advocacy System, Inc.’s website contains hyperlinks to other websites and/or hosts comments from third parties. Protection & Advocacy System, Inc. is not responsible for the content of any third party comments posted on Protection & Advocacy System, Inc.’s website or any site accessible through a hyperlink on Protection & Advocacy System, Inc.’s website. Any links do not constitute any endorsement by Protection & Advocacy System, Inc. We do not maintain or control the information on these sites and do not guarantee their accuracy or reliability.
SSA has reviewed the PABSS Program section for technical accuracy only; this should not be considered an official SSA document.
The following federal funding partners shared in the entire cost of producing this website. This website was made possible by 100% federal government funding support from the following agencies of the Administration for Community Living (grants 1501WYPADD, 1503WYVOTP, and H343A150049); the Center for Mental Health Services, Substance Abuse and Mental Health Services Administration (grant 3X98SM005697); the Social Security Administration (grant PAB13020259); the Rehabilitation Services Administration (grants H161A150051 and H240A150051); and Health & Human Services, Health Resources and Services Administration (X82MC16883). These contents are solely the responsibility of the grantee and should not be construed as the official position or policy of, nor should any endorsements be inferred by any of these agencies or the U.S. government.